After sale service
1.During the first year,all parts are for free,except the consumables and artificially damaged.
2.We will supply operation video for installation,we can also solve your problems through email,photos and some communicate software.we also can provide oversea service.
3.You are also welcomed to our plant for training.We will responsible for the restaurant and meals,the training is for free.
4.We manufacture many embossing machines and hydraulic cutting machines.Such as,four-column plane cutting,gantry,roller cutting.Please find more info on our website.
5.We welcome you come to visit our plant,give us your suggestions,we will try our best to satisfy you.
FAQ
About mold
1. Is it difficult to install or change pattern plates?
-> no difficult , it is easy to install and change.
2. Are they heavy? Can one person change a plate, or is it too heavy?
-> Plate is big size , if one worker will be have little difficut ,if two worker is is so easy .
About machine
1. Do they have cooling system?
->This machine no need cooling system , Normal does not need, between the heating plate and the machine equipment has the high temperature heat insulation plate
2. For shipment of the machine: Will it be one independent 20 HQ container?
->Yes , 20HQ container
3. Cutting area: is it the same as working embossing area? Does it mean that max embossing area is 1000*1200 mm? And pattern plate will be 1000*1200 mm?
->Yes , cutting area same embossing area , max embossing size 1000*1200mm , pattern plate can't bigger than 1000*1200mm , we suggest samll than this size .
